Privacy policy

Effective 25 July 2026. This policy explains how DPayments(“we”, “us”) handles the information you share with us through dpayments.co.uk. We aim to collect as little as possible and to be plain about what we do with it.

Who we are

DPayments operates this website and provides payments consultancy and setup for UK businesses. If you have any question about this policy or your information, email us at info@dpayments.co.uk.

What we collect

We only collect information you choose to give us — principally when you submit an enquiry or request a quote. That typically includes:

• your name and email address;
• your business name, if you provide it;
• details about how your business takes payments and what you’d like a quote for; and
• any information you include in your message, or in documents you choose to send us by email.

We do not ask for card numbers or payment credentials through this website, and you should never send them to us by email.

Why we use it, and our legal basis

We use your information to respond to your enquiry, prepare a quote, and carry on the conversation you started. Our lawful basis under UK GDPR is our legitimate interest in responding to enquiries about our services, and, where relevant, taking steps at your request before entering into a contract.

Who processes it

We use trusted third-party providers to run this website and handle enquiries — including hosting, a database to store enquiry details, and an email service to deliver messages. These providers process data on our behalf under contract and only as needed to provide their service.

How long we keep it

We keep enquiry information only for as long as needed to deal with your enquiry and for a reasonable period afterwards, then delete it. If you’d like us to delete your details sooner, just ask.

Your rights

Under UK data protection law you have rights to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these, email info@dpayments.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator, at ico.org.uk.

Changes

We may update this policy from time to time. The effective date at the top shows when it last changed.