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DPayments

Independent UK payments partner

Card payments,
handled properly.

DPayments helps UK businesses take payments in person, online and over the phone — and helps existing merchants cut what they’re paying. Consultative, not a comparison scraper.

How a payment actually moves

The settlement rail

Authorisation is instant. Money is not. Watching one payment travel end to end is the clearest way to understand card processing — and why settlement timing matters more than most rate tables admit.

Authorise ≈ 1 secondSettle 1–3 business days— exact timing varies by acquirer.
  1. 01Tap

    The customer presents a card. The terminal reads it and encrypts the details on the spot.

  2. 02Authorise

    The acquirer asks the network and the card issuer to approve the amount. The answer returns in about a second.

  3. 03Capture

    The approved amount is confirmed for collection — usually batched at the close of day.

  4. 04Settle

    The networks move funds between banks. This is where the days go, not the seconds.

  5. 05Payout

    Cleared funds land in your account — typically one to three business days later.

What we actually do

Four steps. No theatre.

We’re a partner, not a portal. The work is unglamorous and it matters: get the setup right, then keep it right.

  1. 01

    Understand the business

    How you sell, where you sell, your card mix and your ticket sizes. The right setup starts with how you actually trade — not a product we're keen to place.

  2. 02

    Compare the market

    We weigh acquirers, gateways and terminals against your profile — and read the small print on term length, rental and exit fees, not just the headline rate.

  3. 03

    Set up and onboard

    We handle the application, KYC and configuration, and get your terminals or checkout live — with the compliance paperwork done properly, not left to you.

  4. 04

    Stay on it

    Pricing drifts and businesses change. We keep an eye on both, so the deal that made sense at sign-up still makes sense a year later.

Written for merchants who’ve been burned

The costs that hide below the headline rate.

The rate you're quoted is rarely the cost you pay. Here's where the money actually goes — so you can read any contract, including one of ours, with your eyes open.

01

Rolling contracts that auto-renew

A twelve-month deal quietly becomes another twelve the day the cancellation window closes. The renewal is rarely on better terms than the market you could switch to.

02

PCI non-compliance fees

Miss the annual self-assessment and a monthly “non-compliance” charge appears — for paperwork, not processing. It's avoidable, and it's pure margin once it starts.

03

Blended pricing that hides the markup

One flat rate reads simply. It also means a 20p debit card and an expensive commercial card cost you the same — and you never see where cost ends and margin begins.

04

Terminal rental you can't exit

The terminal looks cheap; the rental agreement is long and separate from the processing deal. It's often the line that outlasts every other part of the contract.

05

Minimum monthly service charges

Fall below a set monthly spend and you're topped up to a minimum anyway. Quiet months cost you the most, exactly when you'd least want them to.

06

Early exit fees

Leaving before the term ends can cost more than seeing it out. The number is knowable up front — so it should be known before anyone signs, not after.

Merchant services, explained

The questions worth asking first.

Read the full FAQ

What is a merchant account?

A merchant account is a type of bank account that lets a business accept card payments. Money from card sales lands there first, then settles into your normal business current account. Some providers bundle the merchant account and the technology together; others keep them separate. Either way, it's the account that sits between the card networks and your bank.

What is PCI DSS and what do I actually have to do?

PCI DSS is the Payment Card Industry Data Security Standard — the set of rules for handling card data safely. In practice, most smaller merchants meet it by completing an annual Self-Assessment Questionnaire (SAQ) and using compliant terminals and hosted checkouts, so that raw card numbers never touch your own systems. The less card data you store or see, the smaller your obligation. Providers often charge a fee if compliance lapses, so it's worth keeping the paperwork current.

What does settlement in T+1 vs T+3 mean?

Settlement timing is how long it takes cleared funds to reach your bank after a sale. T+1 means one business day after the transaction date; T+3 means three. Authorisation happens in about a second, but moving money between banks takes days — that gap is normal. Faster settlement helps cash flow; the exact timing depends on the acquirer, the scheme and your account terms.

What is interchange, and what is interchange++ pricing?

Interchange is the fee the card networks set that goes to the cardholder's bank on every transaction — a genuine wholesale cost no provider can waive. On top sit scheme fees (paid to Visa/Mastercard) and the acquirer's own margin. Interchange++ pricing itemises all three so you can see exactly what's cost and what's markup. Blended pricing rolls them into one rate, which is simpler to read but hides where the money goes.

Tell us how you take payments. We'll do the rest.

Send us a few details and we'll come back to you by email with a tailored quote — or a plain read of what you're paying today.